Customer Service

Customer Support & Technical Assistance

Whether you require assistance with wiring configurations, order tracking, wholesale quotes, or after-sales troubleshooting, our technical team is available to assist you.

Contact Details

  • Company: Lu’an Xinkuan Co., Ltd.
  • Email Support: support@882525.com
  • Business Address: No. 3, Dongshi Subdistrict, Jin’an District, Lu’an City, Anhui Province 237000, China
  • Operating Hours: Monday – Saturday: 9:00 AM – 6:00 PM (GMT+8)

Support Topics We Handle

  • Technical Consultation: Voltage calibration, wire gauge matching, and installation queries.
  • Order & Shipment Inquiries: Tracking updates, cross-border customs declarations, and express delivery assistance.
  • Warranty Claims: Defect inspection, component replacement, and return authorizations.